09-11-2011 04:28 PM
I've been trying to up date ACT 2000 to the latest version. When I try to install ACT6, in the process the software states that my ACT 2000 serial number is invalid??? Please advice
09-11-2011 07:01 PM
09-12-2011 08:05 AM
Depends on what you want to do. If you want to use ACT! 6 as a step to converting to a later version then you can use the trial version. However if you want to use ACT! 6 long term then you're out of luck. Your best bet would be to buy an upgrade to ACT! 2012.
09-12-2011 09:47 AM
Ok. What happened is that my laptop dies. I took out the hard drive, inserted it in a metal housing and currently using it as an external drive. My current laptop is 64 bit the ACT program is 32bit. I downloaded the ACT 2011 trial version and I cant access the records on the external drive because i can't remember the password. I've bee through ACT tech support. Can't help without a signed document . On top of that, the tech would not confirm that once I did return the doc-- that it would cost me to talk to tech support to solve my password problems on the data file.
So two potions. Access the external drive from a 32 bit computer that I have - But evertime I try the act.exe file says there a problem (act versions 6,7,8,9,10)
Load Act onto the 32 bit computer. loaded act 2000 still can't access file on the external drive
or load Act 2011 trial version.. still cant access files from the external drive - - pasword issues
09-12-2011 11:01 AM
The first thing I would do is copy the ACT! 2000 database files onto your main hard drive, there should be no problem with that. If the ACT! 2000 database was single user, it likely doesn't have a password. Try using your name for the user name and leave the password blank. Try different variations such as with or without middle initial, etc.
09-12-2011 03:00 PM
Yes they are stored in the BLB file but they are also encrypted.
09-12-2011 07:09 PM