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ACT 2000 sync setup

New Member
Posts: 1
Country: United_Kingdom

ACT 2000 sync setup

Hello - we have been using ACT2000 for a number of year now and need to move up a gear with it ! we currently sync via the office network when sales people come in to the office but would like to improve this by using the email sync option.


We use outlook web access to give our sales people access to their email accounts while away from the office and i want to know if email sync will work with this.


Each sales person has their own sub set of the database and sync works fine at the moment, I have tried email sync using outlook and this works when connected via the network in the office but will it work with outlook web access ?

Silver Contributor
Posts: 1,820
Country: USA

Re: ACT 2000 sync setup

You would have to manually save the sync attachment files to the appropriate folders.  This would be messy. Also, since you are syncing a subset of the database, this was a feature that worked poorly at best in OLD act.


For what it's worth, they sync feature in NEW ACT works much better,

  •  more reliable,
  • allows you to manage deleted records
  • supports territory reallignment
  • database structure changes and field changes sync out
  • does not require parties on both ends to participate in the syn process. it's client initiated.


Test Drive Act! and Quickbooks over Citrix

Jon Klubnik|
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Platinum Elite Contributor
Posts: 14,854
Country: Australia

Re: ACT 2000 sync setup

The is no automated connection with Outlook Web Access... only with Outlook.