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ACT 2000 Notes History Report - Help

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Copper Contributor
Posts: 15
Country: USA
Accepted Solution

ACT 2000 Notes History Report - Help

Would anyone know why my Notes / History report would start generating as a report that's listing ALL my contacts as opposed to listing only those contacts where there was actual activity?  Please help


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Solution
Accepted by topic author dhornmcsnwk
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 595
Country: USA

Re: ACT 2000 Notes History Report - Help

Yes, you renamed the report template.
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com

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Solution
Accepted by topic author dhornmcsnwk
‎09-25-2015 03:20 AM
Nickel Elite Contributor
Posts: 595
Country: USA

Re: ACT 2000 Notes History Report - Help

Yes, you renamed the report template.
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com
Copper Contributor
Posts: 15
Country: USA

Re: ACT 2000 Notes History Report - Help

Thanks, but I don't think that's it.  I believe I did "save as" when I renamed it and the template has worked for me for years until recently.  If I did rename the original templated without doing "save as" ... is there a way I can get the original back?

Thanks again for your help.

Copper Contributor
Posts: 15
Country: USA

Re: ACT 2000 Notes History Report - Help

You were exactly right and I was mistaken...I do now recall renaming the template.  I went back and got a copy of the original and i am back in business....THANK YOU!
Nickel Elite Contributor
Posts: 595
Country: USA

Re: ACT 2000 Notes History Report - Help

Several of the ACT! 3-6 reports had file name specific filters because the report generator itself could not be modified to incorporate the filters.
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com