08-30-2010 05:23 PM
Two of our 8 computers (XP SP3) have been running ACT2000 for >6 months. ACT! began crashing on both of them every time it was launched. We decided to uninstall/reinstall ACT!. On both machines Setup.exe would launch but never actually do anything. Windows Task Mgr shows that Setup.exe grabs about 2MB of RAM....it sits idle for about 15 minutes and then Setup.exe is gone from the Task Manager. We have both the disk and a copy of the another disk that is on the server. The installer behavior is the same with either media. After a couple of days without ACT, one of the computers was suddenly able to re-install ACT. The other computer's behavior has not changed.
Has anyone seen anything similar? Any ideas? Any thoughts are GREATLY appreciated!
09-07-2010 12:01 PM