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6.0.3 upgrade problem.. HELP!?

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New Member
Posts: 4
Country: United States
Accepted Solution

6.0.3 upgrade problem.. HELP!?

I just installed Act 6.0 onto a new computer in our office.  I tried to get update to 6.0.3 but I keep getting this error message: "internet connection required to check for updates could not be made"

We are connected to the internet, the connection is fine.  I went back to my own computer just to see if it was just on the other one, and it gives me the same message. 

Does anyone know how to fix this? Thanks!


Accepted Solutions
Solution
Accepted by topic author coreen
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: 6.0.3 upgrade problem.. HELP!?

I just checked and the 6.0.3 update is available. However you need to select N/A for the location, not US.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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Nickel Super Contributor
Posts: 584
Country: USA

Re: 6.0.3 upgrade problem.. HELP!?

Hi Coreen,

 

You can download the 6.0.3 update manually and apply it to your machines.

 

ACT! 6.0.3 Update

 

You need to either log in with an existing ACT.com profile or create a new profile in order to download the update. 

New Member
Posts: 4
Country: United States

Re: 6.0.3 upgrade problem.. HELP!?

Thanks, I tried to get the upgrade but it only gave me the option of upgrading to 6.0.2.   Do you happen to know why we are not able to just have it check for updates through Act itself? 

Solution
Accepted by topic author coreen
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,653
Country: USA

Re: 6.0.3 upgrade problem.. HELP!?

I just checked and the 6.0.3 update is available. However you need to select N/A for the location, not US.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 4
Country: United States

Re: 6.0.3 upgrade problem.. HELP!?

Thanks Roy!  (I have actually talked to you on the phone before, Karen helped us a long time ago + I bought her book!)