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window stops responding after saving a document using the ACT word Processor

New Member
Posts: 10
Country: USA

window stops responding after saving a document using the ACT word Processor

ACT Premium for the WEB 2012 14.2.209.0

New computer, Windows 7 64Bit with IE 9.0

 

Everything looks to run great, I was getting scrip errors in IE8 on my older computer but not on this new computer with IE 9 until...

 

Open contact

write - Other Document (from template)

Pick template - using ACT word processor

Made a few changes

Save

My Computer

File Type DOC

Choose a location on my computer, change name and press save.

The file saves and the dialog box goes away but now when I click on the window with the word processor my computer dings at me like it is waiting for some dialog box to close.

 

The only way I can get out is to Alt-Ctrl-Del and end task on the IE windows which also shuts down all my other IE windows.

 

I want to use Word, but all my templates are the wrong type and there is no easy way to convert them.

New Member
Posts: 10
Country: USA

Re: window stops responding after saving a document using the ACT word Processor

I tried the same thing on another computer.  Same configuration:

Windows 7 64B

IE 9.0

 

Same thing happens.  This is a bug which is going to give me a big headache. I do a lot of templates through ACT and I cannot have to stop and shut it all down after doing each document. 

 

Help.