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very slow dashboard refresh

Astute Commentator
Posts: 14
Country: Israel

very slow dashboard refresh

when we are in a contact's card, everything is fine

but when we are in dashboard (even a dashboard with very little data), it takes about 15 seconds each time it refreshes

 

what can i do about that?

Administrator
Posts: 4,024
Country: United_Kingdom

Re: very slow dashboard refresh

Hi liorme,

 

Please could you let us know what version of Act! you are using (web or desktop)?

 

Please also give us a little more detail about what you're doing, and where you are seeing the 15 second delay?

 

Are you clicking the refresh button in the toolbar next to the dashboard dropdown, or are you waiting with the dashboard open to see the data get updated by another PC?