03-23-2016 05:11 AM
I'll see what information I can gather about this for you, however it would be useful to have more information about your situation beforehand:
03-23-2016 07:52 AM
I have worked with support on the phone and through the forums. There was a defect # opened, D-04052.
03-24-2016 07:54 AM
04-27-2016 06:00 AM - edited 04-27-2016 06:49 AM
Act! v18.1 has been released today. This includes improvements to the Protexis licensing service, among many other improvements.
You can find the US/CA updates in the Download Center, or below for the UK/EU updates: