03-27-2009 08:25 AM
AC!T 2009 Premium EX om TS is working fine exept for outlook mails to history.
Mails are in the history queue but arent added to history in ACT!
When users are granted with Administrtor level rights its working, of course this isnt a real solution.
after removing users from administrator group and giving the users full control to:
C:\Documents and Settings\Administrator.DIANA\Application Data\ACT\ACT for Windows 11
it is working also.
But this isnt a solution as well, why do need users full rights to an admin directory ?
changing the registry and change administrator to user name and giving full right to folder isnt working
is there another solution?
03-31-2009 07:48 AM
The database doesn't have to be in that location. You can move the database anywhere as long as its local.
03-31-2009 08:20 AM
thanks for your reply
but this hasnt anything to do with database location
its about email attaching (NOT) in history (when using terminal server)
and applying admin rights to admin folder to make it work
03-31-2009 08:28 AM
Actually the database location does matter. I'm assuming the Windows users aren't administrators. Since your database is located in the Administrator's user profile, they will not have appropriate permissions until you set them.
If you're getting file not found error message, follow the KB article below.
03-31-2009 09:27 AM - edited 03-31-2009 09:28 AM
database is located in e:\act
(e: is local drive)
do you suggest to move the db??
if yes where to?
03-31-2009 10:16 AM
when <administrator> in registry is changed in <username> emails are still not attached in history
we dont have the file not found error