target=_blank not working in FF in Act Premium For Web 2013

[ksechrist]

I need Act Premium for Web 2013 to open in a new window from a web link (this link will be in our back office).  It seems to work OK in Internet Explorer but misbehaves badly in Firefox (opens a new tab, closes the new tab, then loads APFW in the original tab).

I think the problem is in this code in default.aspx - can I remove all or part of this code?

		var setFocus = true;
			function load()
			{
			    //Make sure this page does not get loaded in a tab or dialog as a result
			    //of forms authentication timing out. 
			    if ((window.top.window != window) ||            // We are in a tab or other frame
			        (window.opener != undefined) ||             // We are in a secondary, non-modal window
			        (window.dialogHeight != null))              // We are in a dialog

[ghollister]

Hello ksechrist,
I have been able to reproduce this issue in both Firefox 19.0.2 and Internet Explorer 9, and will report it to our development team. The workaround is to right-click on the link and select "Open in a new tab" or "Open in a new window". In looking at the code, I don't believe removing it will resolve, but you are welcome to test (at your own risk).

[ksechrist]

I got brave and made a copy of default.aspx before doing this, but it seemed to work.  No issues that I've found so far...

This is exactly the code I removed :

			    if ((window.top.window != window) ||            // We are in a tab or other frame
			        (window.opener != undefined) ||             // We are in a secondary, non-modal window
			        (window.dialogHeight != null))              // We are in a dialog
			    {
			        CheckTimeoutLocation();
			    }

[ksechrist]

ack!!   Ok that worked for logging in, but it did the same funkiness when I logged back out... I'll see if I can find the code for that later.

Thanks for reporting this anyway.

[ghollister]

I tested this as well, but noticed that when you logout of the ACT! web database, it still closes the original tab.

[ksechrist]

I've only been able to fix this when logging in, by removing the code referenced above. It still misbehaves when logging out, and any code I find that references logout looks too important to remove. I hope this is fixed in an update soon.

[ghollister]

I have submitted it to the development team. We'll provide an update when more information is available. Thanks for reporting this.