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smart tasks don't run

Copper Contributor
Posts: 52
Country: France

smart tasks don't run

Hi All,

 

Uisng premium, latest version. I have some smart tasks set, with autorun. They email customers thanking them for their order (triggered when opportunity act close date is today). The tasks run, they appear in the list of pending tasks and all seems well. However, if i try to run or preview the task in the pending list, it just closes and dissapears from the list - no email sent, nothing ?

 

Any clues to what might be happening ?