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setting up email account

New Member
Posts: 2
Country: USA

setting up email account

We just installed ACT onto a new laptop and restored the database. We are trying to set up our email but the wizard only allows us the option of internet email.  What do we need to do to set up microsoft outlook as our default email service? 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: setting up email account

Hello emjski,
If Outlook is not showing as an option it may mean that the version of ACT! you have does not support the version of Outlook installed. The supported versions are:
ACT! 2005, 2006, 2007 - Outlook 2000, 2002, 2003
ACT! 2008, 2009, 2010 - Outlook 2002, 2003, 2007
ACT! 2011 - Outlook 2003, 2007, 2010

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.