09-21-2010 12:40 PM
I want to share my database via vpn over the internet. I don't want to synchronize at this point because it would take too long (large database).
My remote user is running vista and trying to connect to our server system running windows xp. My other remote users running windows xp can connect fine. They are both using hamachi to connect.
The error I'm gettting is that 'the database cannot connect. Please contact your network admin... this may be a firwalll setting.. '
I have added both ACT and Hamachi to the firewall exceptions.
Any thoughts would be great.
Thanks in advance.
09-21-2010 01:08 PM
I assume the error is actually as per this ACT! Knowledge Base article -
09-21-2010 01:40 PM
Thanks for your prompt reply,
I have looked through there. I might have missed something, but I can't figure out why my remote windows xp will connect with no problems, but my vista one won't. I keep thinking its a vista setting that I'm missing.
09-21-2010 04:25 PM
09-22-2010 12:27 PM
We find, in general, that peer-to-peer networks where you are attempting to link from a Windows Vista machine or a Windows 7 machine to Windows XP can be troublesome.
It is often a permissions issue or a network consistency problem. Having all peer-to-peer users as users on all machines aids reliability as well as editing the Windows hosts file so that machine names are tied to IP addresses helps. Short of engaging an IT systems person, you might find that getting machines on a common operating system basis, e.g. all Windows 7 will work.