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"no communication with host" error while syncing from RDB Laptop

New Member
Posts: 11
Country: USA

"no communication with host" error while syncing from RDB Laptop

"no communication with host" error while syncing from RDB Laptop.  Any help?

Nickel Contributor
Posts: 173
Country: Australia

Re: "no communication with host" error while syncing from RDB Laptop

Are you using any virtual machine software as this indicates there is a connection issue between your virtual machine and the host operating system?
Travis Rosevear ACC for
Act Today Australia and New Zealand
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: "no communication with host" error while syncing from RDB Laptop

[ Edited ]

Does this error come up immediately, or after a period of time? What type of connection does your remote machine have to the server?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 11
Country: USA

Re: "no communication with host" error while syncing from RDB Laptop

Thanks for replying. The rep is using a laptop as rdb, with Windows 7 Software. The error specifically says, "make sure accept incoming sync is enabled on the main database". We have checked this but will check it again with any more specific advice.

New Member
Posts: 11
Country: USA

Re: "no communication with host" error while syncing from RDB Laptop

the error comes up immediately

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: "no communication with host" error while syncing from RDB Laptop

It sounds like the connection is unavailable or being blocked, which would indicate an issue with the firewall settings. What is the connection method being used? Internet? VPN? Local network?

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 11
Country: USA

Re: "no communication with host" error while syncing from RDB Laptop

the rep is using the internet to connect to our network hub,

 

 

 

New Member
Posts: 11
Country: USA

Re: "no communication with host" error while syncing from RDB Laptop

On his laptop, the rep is able to sync one of his territories but when trying to sync his other territory, he gets the "make sure accept incoming sync is enabled on main database" error.

New Member
Posts: 11
Country: USA

Re: "no communication with host" error while syncing from RDB Laptop

When trying to ACCEPT INCOMING SYNCS on computer hub for the rdb laptop, error msg "Failed to set up local sync entity, Datastore is inacessible" pops up.