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"cannot access Swiftpage emarketing account"

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Copper Super Contributor
Posts: 47
Country: USA

"cannot access Swiftpage emarketing account"

I don't want to sign up for Swiftpage's emarketing at this time. But, everytime I open ACT! v. 16, I get this error message. How do I get it to stop?

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Nickel Super Contributor
Posts: 826
Country: USA

Re: "cannot access Swiftpage emarketing account"

okiehiker,

 

  Usually when this happens it means you had a trial account that expired.  You can disable the Swiftpage plugin for Act!, which will disable the entirety of the features, or you can try to remove the parameters for Swiftpage from your database.  The former is the easier of the two, but you would have to re-enable the plugin later in order to use Swiftpage.

 

Disable the plugin: http://kb.swiftpage.com/app/answers/detail/a_id/27128/kw/plugin%20manager%20swiftpage

 

Clear the Parameters: http://kb.swiftpage.com/app/answers/detail/a_id/28457/kw/cannot%20access%20connected%20services%20ac...

Billy Clark
E: Billy.Clark@kqc.ca
P: 800-857-0558 x334
Act! Certified Consultant
MaaS Certified Consultant
World’s #1 Act! Reseller!
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Copper Super Contributor
Posts: 47
Country: USA

Re: "cannot access Swiftpage emarketing account"

Thanks. I actually called support and they were able to help me. All is good, now.