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"Unable to cast COM object...outlook act premium 20

New Member
Posts: 13
Country: USA

"Unable to cast COM object...outlook act premium 20

I have been having failures with regard to syncing, and act making my outlook slow.  Now I am getting an unable to cast com error.  I am running windows 10 and brand new office 365. Sync doesn't always fail but does often. See pic below for the current error.

New Member
Posts: 13
Country: USA

Re: "Unable to cast COM object...outlook act premium 20

Now i got some sort of library error.

Administrator
Posts: 1,372
Country: United_Kingdom

Re: "Unable to cast COM object...outlook act premium 20

Hi Chip,

What are you doing when this error appears? Is it when Outlook tries to sync, or when writing an email?

If you're getting library errors, I'd recommend checking out this KB:
http://kb.act.com/app/answers/detail/a_id/23311

New Member
Posts: 13
Country: USA

Re: "Unable to cast COM object...outlook act premium 20

It happens during sync. I can write and email and send it fine. It immediately shows up in act history. The com error comes anytime it auto syncs and most times I manually sync. The library error has only happened a couple times.
Administrator
Posts: 1,372
Country: United_Kingdom

Re: "Unable to cast COM object...outlook act premium 20

I'd still recommend following the steps in the KB above, it can help with a few different office issues.
New Member
Posts: 13
Country: USA

Re: "Unable to cast COM object...outlook act premium 20

I ran the kb first thing this morning and haven't had any issues since with regard to sync but i did just get the library not registered error again. 

Administrator
Posts: 1,372
Country: United_Kingdom

Re: "Unable to cast COM object...outlook act premium 20

Would you mind providing the full text of the Library not registered error (or a screenshot)? There are a few similar error messages that may have different resolutions.
New Member
Posts: 13
Country: USA

Re: "Unable to cast COM object...outlook act premium 20

I will be glad too.  I haven't gotten that error today but I am getting this one.  I got it a couple times yesterday and this is the first time today. Please see attached image.

New Member
Posts: 13
Country: USA

Re: "Unable to cast COM object...outlook act premium 20

as soon as I cleared that error this one came up. an internal error has occurred.

New Member
Posts: 13
Country: USA

Re: "Unable to cast COM object...outlook act premium 20

library error