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"Unable to aquire sync server object" after moving data to a new server.

New Member
Posts: 12
Country: USA

"Unable to aquire sync server object" after moving data to a new server.

[ Edited ]

My users are now getting this after moving our main ACT database from one server to another. I used this guide to move the data.

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1981...=# 

 

"Unable to aquire sync server object. Failed to find main database [database path] for sync. Contact your administrator for assistance"

 

I have changed the main database location in the sync panel. I have done "Rebuild Sync Objects" in ACTDIAG.

 

Please help! Thank you!

Message Edited by ttsys on 06-12-2008 03:22 PM
New Member
Posts: 12
Country: USA

Re: "Unable to aquire sync server object" after moving data to a new server.

I figured out the problem. I failed to put the server name in both "Main Database Location" and "Manage Connection Information". Now everything is working fine.
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: "Unable to aquire sync server object" after moving data to a new server.