01-07-2013 10:25 AM
I am running a test setup of ACT 2013 on a terminal server (microsoft server 2008 R2 64x) with 3 users. Server meets all hardware requirements and the client machines meet all hardware requirements.
Error walk through:
User logs in, goes to calendar in ACT! and then clicks "selects users" . User than choose two users to show calendar for and then "Schedule for" MSGBOX opens and will not go away even when options are either checked for "me" or for "<username". Even trying to close the MSGBOX itself just makes it pop right back up.
On workstations, (regular PC with LCD monitor) I have no issues. On laptop (have tested three) 2 of them create this error. The one that is not affected is a dell.
Based on the presentation of the problem itself I am lead to beleive the problem is resolution and or video chipset OR some sort of terminal server configuration that I am not aware of. Can anyone lend a machette to my intellectual thicket?
01-07-2013 10:27 AM - edited 01-07-2013 10:40 AM
btw, it's Sage ACT! Premium 2013 with all lastest updates and hotfixes installed. Server 2008 R2 is fully updated via windows update and has all optional .net framework componenets installed.
Last Note: I did wipe the mentioned affected client machines and put windows 7 professional on them and got all critical service packs and updates as well as all optional .net framework updates. Server 2008 R2 is a fresh install. Only thing on it is updates and optionals (mostly .net framework) from microsoft. Did a user /install and recorded installation of ACT 2013 and then updates/hotfixes of ACT itself then user /execute. In otherwords everything is minimal and fresh and problem still persists.