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"Recovery Pending" - can't open database

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New Member
Posts: 2
Country: United States
Accepted Solution

"Recovery Pending" - can't open database

My Windows user account got corrupted and I had to create a new one. Now, I can't open my db. The error message "can't access database ... network connection" led to a KB article which didn't help. I uninstalled and reinstalled Act, no help. In actdiag, I can't detach the db; it says "recovery pending".

 

Can anyone please help? Thank you.


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Accepted by topic author BWBerkman
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: "Recovery Pending" - can't open database


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Solution
Accepted by topic author BWBerkman
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: "Recovery Pending" - can't open database

New Member
Posts: 2
Country: United States

Re: "Recovery Pending" - can't open database

Success! Thank you!
Copper Contributor
Posts: 60
Country: United States

Re: "Recovery Pending" - can't open database

This issue occured on the database on 2-26-2010. I followed the instructions in the KB article (17715) and it fixed the issue. Since then the same issue has occured 2 times. I am able to fix the issue by

1. Stopping the SQL Server (ACT7) service 

2. Copying all database files to a new location

3. Restarting the service.

 

What could be causing this issue over an over again? None of the issues listed in the KB article 19640 apply.

 

Server - ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 3 (FOR WEB)

Workstations - ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 3