06-29-2009 10:56 AM
My Windows user account got corrupted and I had to create a new one. Now, I can't open my db. The error message "can't access database ... network connection" led to a KB article which didn't help. I uninstalled and reinstalled Act, no help. In actdiag, I can't detach the db; it says "recovery pending".
Can anyone please help? Thank you.
03-17-2010 09:15 AM
This issue occured on the database on 2-26-2010. I followed the instructions in the KB article (17715) and it fixed the issue. Since then the same issue has occured 2 times. I am able to fix the issue by
1. Stopping the SQL Server (ACT7) service
2. Copying all database files to a new location
3. Restarting the service.
What could be causing this issue over an over again? None of the issues listed in the KB article 19640 apply.
Server - ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 3 (FOR WEB)
Workstations - ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 3