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"Object is not valid due to the current state of the object" when editing contacts

New Member
Posts: 2
Country: USA

"Object is not valid due to the current state of the object" when editing contacts

Greetings all.  We're running Premium 2011 with the latest patches installed.  Starting a few months ago most of my users started getting the error message "Object is not valid due to the current state of the object".  They get this message only when selecting an existing Secondary Contact and trying to edit information.  They get that error message and their changes do not save.  I have worked out that this is not happening to the ones of us with Administrator security roles, it only happens to Standard users.

 

Any help would be appreciated.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: "Object is not valid due to the current state of the object" when editing contacts

Hello lpeterson0,
Welcome to the Sage ACT! Community. This is a reported issue with ACT! 2011, where a Standard user cannot edit a Secondary Contact that they are not the Record Manager for. The issue was resolved in ACT! 2012, but there is no current fix for ACT! 2011.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.