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"Month must be between one and twelve. Parameter name: month" ???

Loyal Listener
Posts: 37
Country: United States

"Month must be between one and twelve. Parameter name: month" ???

I open up ACT! within my original administrator and it says "Month must be between one and twelve. Parameter name: month".....what is this and why did it exist? I did have someone work on editing the template but have no clue what this means....and it does not appear on any of the user accounts. If someone can please assist me regarding this I would appreciate it. Thanks!
Loyal Listener
Posts: 37
Country: United States

Re: "Month must be between one and twelve. Parameter name: month" ???

no help?
Copper Super Contributor
Posts: 206
Country: USA

Re: "Month must be between one and twelve. Parameter name: month" ???

You question is unclear, you open a database and get the error or your working on a template and get the error?
Brad Marquardt
realtimeACT, Inc
Colorado, USA
Loyal Listener
Posts: 37
Country: United States

Re: "Month must be between one and twelve. Parameter name: month" ???

I receive the error when opening up ACT! after the log-in of my username and pw but right before the program starts...right on startup! The error also comes back if I go to short view calendar...
Copper Super Contributor
Posts: 206
Country: USA

Re: "Month must be between one and twelve. Parameter name: month" ???

[ Edited ]

Is your system clock set correctly?

Do you have any custom date fields in the database?

What do you mean  "I did have someone work on editing the template"

What do you mean "and it does not appear on any of the user accounts."

After the error do you get in anyways or does the system hang?

 

Message Edited by realtimeact on 12-04-2008 04:14 PM
Brad Marquardt
realtimeACT, Inc
Colorado, USA
Loyal Listener
Posts: 37
Country: United States

Re: "Month must be between one and twelve. Parameter name: month" ???

Yes, my system clock is set correctly.

 

Yes, we created custom date fields in the database.

 

I meant one of my employees edited the templated for me and that error message only shows up for the administrator (me).

 

After the error it lets me go into the account and the system does not hang....what can i do to get rid of this? Thanks so much and I appreciate the help!

Copper Super Contributor
Posts: 206
Country: USA

Re: "Month must be between one and twelve. Parameter name: month" ???

OK

It sounds like you are displaying a custom date field in the layout for the admin account which has a bad (incorrectly formatted) value in it. Focus on the data in the custom fields (especially any date fields) that you created and look for values that are not formatted correctly.

Brad Marquardt
realtimeACT, Inc
Colorado, USA