02-15-2012 02:27 PM
I have a 2011 version of ACT which I have used successfully for 6 months while using Windows Outlook 2007. However, when I converted to Windows 2010, the History section associated with each contact stopped capturing sent and received e-mails. Any suggestions on how to fix this?
02-15-2012 02:46 PM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
02-15-2012 03:00 PM
How exactly would I "uninstall" and then re-install without losing data? I do not have a disk. When I purchased my product, I downloaded it from the internet and never received a disk.
02-15-2012 05:51 PM
Assuming you mean Outlook 2010 and not Windows 2010 (there is no Windows 2010).
Go through the set up process again. Restart Outlook and try again. (Setup Process here)
Also, make sure once you're done, also make sure the ACT Outlook plugin is not inactivated in Outlook under File, Options, Add INs.
02-17-2012 03:04 PM
I have ACT! Pro 2011 and need to re-install it. I have my ID, password, serial number, activation code and customer number. I do not have the right link to input my ID and password so that I can re-install. Can you provide that link?