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"Failed to restore remote database. Failed to open a connection to the database"

New Member
Posts: 1
Country: New Zealand

"Failed to restore remote database. Failed to open a connection to the database"

Hi there

 

I am running ACT! 2005 Premium for Workgroups.  I had been away and my syncronization expired.  

 

I followed the instructions in HELP and re-created the remote database from the main server.  That all worked no problem.

 

I then copied the RDB file onto my harddisk on my laptop and as instructed, went to "Unpack and Restore Remote Database".  

 

The first error I got was something along the lines of a duplicate named database and suggested renaming the old database or renaming the file when re-creating the database from the main server.  I couldn't work out howto change the file name of the re-created file, so renamed the old file on my laptop instead.   

 

I tried to  "Unpack and Restore Remote Database" again and I then got the error message "Failed to restore remote database. Failed to open a connection to the database"

 

Can anyone help?? 

Copper Elite Contributor
Posts: 118
Country: india

Re: "Failed to restore remote database. Failed to open a connection to the database"

follow this online kb

Copper Contributor
Posts: 16
Country: United States

Re: "Failed to restore remote database. Failed to open a connection to the database"

I am having this problem with Act 10.0.3.182.  I have updated Sync Services.  I am trying to run across a local area network in a domain for the first time.