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"A updating database lock has been placed on this database"

Copper Contributor
Posts: 81
Country: USA

"A updating database lock has been placed on this database"

"A updating database lock has been placed on this database"

 

My colleague is receiving this error message when trying to open his database. How do we unlock so he can access his database? He and I are both administrators on the account. Not sure why he's receiving the message.

Administrator
Posts: 4,024
Country: United_Kingdom

Re: "A updating database lock has been placed on this database"

Hi Rachel,

I've PM'd you a ticket reference for this issue. As you are an Act! Premium Cloud customer, we are looking into this for you.