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probs with add an contact to an group

New Member
Posts: 37
Country: Germany

probs with add an contact to an group

[ Edited ]

Hi,

 

i have an prob with adding an contact to an group

 

if i chosse an contact an click add to an i.e. telephone list - than nothing happend and the act stops - i can see act but i can´t do nothing because nothing is active

 

if i open left side "groups" and than telephone list - and there the button add contact - than it works

Moderator
Posts: 451
Country: United_Kingdom

Re: probs with add an contact to an group

Hi jhaustein,

 

If Act is freezing but not crashing (Providing an unresponsive error message) then i believe the add to group page maybe off screen.

I have included an article below that should allow you to move it back. 

 

This usually is caused due to Act popup windows expecting to have a second screen but has been disconnected.

 

KB 36800 - Act! is open but is not being displayed

New Member
Posts: 37
Country: Germany

Re: probs with add an contact to an group

thx - that´s it