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probleme with note

Copper Contributor
Posts: 17
Country: Canada

probleme with note

Hi

I sometimes writhe as a note in a nied and after I no longer see no note?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: probleme with note

Methos,
We aren't aware of an issue with Notes disappearing.

Things to try:
- If you are working with Lookups, when creating a note - double check that the contact associated with the Note is the correct one.

- Run Database Maintenance: Tools > Database Maintenance > Check and Repair.
Greg Martin
Sage
Copper Contributor
Posts: 17
Country: Canada

Re: probleme with note

[ Edited ]

ok Thanks
I have the problem since I spend the 2009 version 2013

my version Sage ACT! Premium 2013 Version 15.1.108.0

Nickel Super Contributor
Posts: 843
Country: United States

Re: probleme with note

Also, check the filters at the top of the Notes tab...dates and users.

Rita Kogstad
RKA Associates
Stamford, CT
Copper Contributor
Posts: 17
Country: Canada

Re: probleme with note

Yes the filt it all dates and all user