03-26-2010 05:55 AM
I have this problem whereby I attach documents int he documents tab and then open them, modify them and when I go to save them it says "\\Server\"database name"\Attachments\"document name" is currently in use. Try again later.
My databse resides on a server and I open the documents on a client. SBS 2003 and win xp. Can anyone help me through this as I have to save teh document on the desktop, remove the older document from the databse and then attach the new one into the record. It would be much easier if it just overwrote the file.
Any help would be appreciated.
04-01-2010 10:09 AM
How are you opening the document to edit it? By highlighting the file under the Documents tab and clicking Edit Document? Also, what version of ACT! are you using?
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
04-01-2010 10:21 AM
I am using ACT 2010 with all updates. I open the document by double clicking on it. I have since found that continually attempting to save it, it eventually allows you to save and overwrite. It takes about six times before it does it.
04-20-2011 01:50 PM
04-25-2011 06:35 PM
04-25-2011 09:44 PM
I understand that ACT is not a document manager but it should at least be able to do what it says it can do. The doucment managing is only rudimentary but one woudl expect it to work!