02-20-2013 01:31 AM
Hi All - i updated to 2013 Sp1 just a week ago, and i cant now connect with outlook 2007. (win 7, home 32 bit) . When i goto options/preferences to set up the account, it says that although it recognises outlook is installed, it cant conenct so suggests a fix.... i apply this fix, but nothing happens, it doesnt cure anything.
Any clues to what else i should try ?
thanks for any suggestions, as always they are greatly appreciated.
02-25-2013 12:02 PM
Have you tried running maintenance on the Office installation?
Here is an article with steps: KB Article 13826
Another option: try running Sage ACT! with the 'Run as administrator' option. To do this: close ACT! > right click on ACT! icon > select 'Run as administrator' > test.