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outlook 2003 not closing with act installed

New Member
Posts: 2
Country: United States

outlook 2003 not closing with act installed

outlook 2003 will not close since act 2008 premium has been installed getting an error message (one or more parameters values are not valid)
Bronze Elite Contributor
Posts: 3,292
Country: USA

Re: outlook 2003 not closing with act installed

I had the same problem - turned out to be iTunes. Rule out that there's not some other app causing this...

-MM
World Famous ACT! Certified Consultant @ www.ActiveSales.net
New Member
Posts: 2
Country: United States

Re: outlook 2003 not closing with act installed

this only happened after ACT! 10.0.3 was installed the user has NO rights to install anything else
Copper Contributor
Posts: 16
Country: United_Kingdom

Re: outlook 2003 not closing with act installed

I have this issue as well with ACT 2009 (11.0) and Outlook 2003, (no itunes) and on a couple of diffrent machines.

 

It's as if Act Outlook Service does not release the outlook datafile for some reason!! (I may be wrong), when the user opens outlook the next day they get the message from outlook about checking outlook data files.

 

What I find sometimes solves the issue if if you remove the unnattached email in the Act Outlook Service, but even this is not a reliable solution.