Community
Showing results for 
Search instead for 
Do you mean 
Reply

? on Act Hosted

Accepted Solution Solved
Bronze Contributor
Posts: 930
Country: USA
Accepted Solution

? on Act Hosted

I have a client who is considering moving their Act Pro setup to Act (Premium) Hosted. 2 remote users will access via the web client, while 2 in the office have a server and 2 desktops - the office users want to install the local Windows client on the server + 2 desktops and have the server do the sync to Act Hosted and they access the database located on the server- is this doable?

Signature

Accepted Solutions
Solution
Accepted by topic author chieff
‎09-25-2015 03:20 AM
Bronze Contributor
Posts: 930
Country: USA

Re: ? on Act Hosted

Scott,

This makes sense - thank-you:

Once you have installed Act! on the server and workstations, you would need to restore both remote databases on your server.

 

Perhaps I wasn't clear - the two desktop users are in the same office as the server, so of course they'll simply open their rdb over the local network:

To access the remote databases from the workstations, you will need to set up a terminal server or Remote Desktop.

 

Thank-you for your help,

Kevin

Signature

View solution in original post


All Replies
New Member
Posts: 5
Country: USA

Re: ? on Act Hosted

We are running Act v17 exactly the way you described. Works great. Although I wish the web acces was a little more full featured. It still manages to handle most tasks just fine.
Copper Super Contributor
Posts: 116
Country: USA

Re: ? on Act Hosted

chieff,

 

Thank you for submitting your post. The question you have may be answered by checking out our Knowledgebase at http://kb.act.com .

 

Below is a link for a Knowledgebase Article that may answer your question about Act Premium compared to Act Premium Cloud:

 

  1. 37914 What Act! Premium v17 features are not available in Act! Premium (access via web)? - http://kb.swiftpage.com/app/answers/detail/a_id/37914
Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com
Bronze Contributor
Posts: 930
Country: USA

Re: ? on Act Hosted

Thank-you Scott for that link. I'm not actually looking for the differences between the Web and On Premises client. Rather, I'm trying to understand my synchronization options. I believe your Act Hosted permits synchronizing users, and by that I mean their computer has the local client and syncs back to your hosting server. How about syncing their server and several office users open the RDB on their server (saves each user having to sync)?

 

tl;dr - diagram attached.

Signature
Copper Super Contributor
Posts: 116
Country: USA

Re: ? on Act Hosted

[ Edited ]

chieff,

 

When you get your Welcoming Email for purchasing Act! Premium Cloud, you will attach your backup and we will restore it on our server. Below I have included instructions on how to complete. After the Database is uploaded, you get the login instructions via email, then login to the Web and create your remote databases. Once you have installed Act! on the server and workstations, you would need to restore both remote databases on your server. To access the remote databases from the workstations, you will need to set up a terminal server or Remote Desktop.

 

  1. 14116 How do I set up remote database synchronization in Act!? - http://kb.swiftpage.com/app/answers/detail/a_id/14116 (FYI)

  2. 37925 How do I get my Act! Premium Cloud database set up after signing up for the service? - http://kb.swiftpage.com/app/answers/detail/a_id/37925

  3. 15275 Using ACT! with Citrix or Terminal Server - http://kb.swiftpage.com/app/answers/detail/a_id/15275

  4. 37894 How to create a remote database through Act! Premium (Web) v17 - http://kb.swiftpage.com/app/answers/detail/a_id/37894

If you need assistance with this process, please contact Swiftpage Support at 1-877-902-0597.

Hope this helps,

Scott Baker
Visit the knowledgebase at http://kb.act.com
Solution
Accepted by topic author chieff
‎09-25-2015 03:20 AM
Bronze Contributor
Posts: 930
Country: USA

Re: ? on Act Hosted

Scott,

This makes sense - thank-you:

Once you have installed Act! on the server and workstations, you would need to restore both remote databases on your server.

 

Perhaps I wasn't clear - the two desktop users are in the same office as the server, so of course they'll simply open their rdb over the local network:

To access the remote databases from the workstations, you will need to set up a terminal server or Remote Desktop.

 

Thank-you for your help,

Kevin

Signature