07-22-2010 01:44 PM
We have created several new fields with drop-down menus in the design layout mode. However, when we actually pull up a contact/company in the regular view, the fields are there, but they are not drop-downs. Any idea why not? Thanks!
07-23-2010 08:46 AM
You will want to check in the Tools > Define Fields option and verify that the field is set to use a Drop-Down list. In the Define Fields screen > double click on the field in question and the option for using a drop-down list will be at the bottom of the list and give a field for selecting the appropriate drop-down list.