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middle initial changes to first initial with letter template - but only the letter M

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Copper Contributor
Posts: 74
Country: United States
Accepted Solution

middle initial changes to first initial with letter template - but only the letter M

Okay, this one is extremely odd.  It makes me think my office should be beta testers. 

 

One of my users brought this to me. 

 

When the contact has a middle initial M, as in Pamela M. Smith, when one writes a letter (or email or any template), the M becomes the first initial,

as in M. Pamela Smith.

 

Only with the middle initial M.  

 

Thoughts?

 

thanks


Accepted Solutions
Solution
Accepted by topic author jsheflin
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: middle initial changes to first initial with letter template - but only the letter M

Tools | Preferences | Name Preferences.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: middle initial changes to first initial with letter template - but only the letter M

Not a first name initial, it's a first name prefix. The parsing is taking the M as the Frenct generic male prefix. Override the parsing and make the middle initial M or remove M from the table of name prefixes.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 74
Country: United States

Re: middle initial changes to first initial with letter template - but only the letter M

Sir,

 

Thank you for the response.  I assume you mean French, Monsieur?  That made me smack my forehead, but I still don't get why it would take a letter from the middle of a contact and assume it was a title.   Anyway...

 

How do I remove M from the table of name prefixes?

 

thanks again

John

Solution
Accepted by topic author jsheflin
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: middle initial changes to first initial with letter template - but only the letter M

Tools | Preferences | Name Preferences.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 74
Country: United States

Re: middle initial changes to first initial with letter template - but only the letter M

thank you so much - i don't suppose you know about my custom activities question (another thread)

Smiley Happy