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managing users on a remote data base

Copper Contributor
Posts: 52
Country: USA

managing users on a remote data base

I expect to have 10 users each with their own data base and own contacts.    We have been issueing the remote data bases a few at a time and now discover that each remote users can see the USER contact record for each of the other users.  

 

Is there anyway to block this?   I want each remote data base to only see himself and see non of the notes or history being entered by other users.

 

(Said another way, it appears that in addition to the contacts in the sync set all the other users are synced to all the remote data bases as well.   I would like to stop that.)

Bronze Contributor
Posts: 955
Country: Australia

Re: managing users on a remote data base

When you are setting up the remote users are you adding all users or just the individual user the database is intended for as this will have an impact
Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.
Copper Contributor
Posts: 52
Country: USA

Re: managing users on a remote data base

when I set up the remote data base I do not remember being given the option of limiting the users!!!  How do I do this?

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: managing users on a remote data base

You do that in the sync set management.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Copper Contributor
Posts: 52
Country: USA

Re: managing users on a remote data base

thanks for your quick reply

 

I just checked the sync set for the remote data base in question and it has only one user indicated?

Copper Elite Contributor
Posts: 463
Country: United States

Re: managing users on a remote data base

What versioon of ACT! are you working with to make this work the way that you want it to?

 

R,

Alanna

Alanna Galiano

Emerging Technologies Inc.

Atlanta, GA 30327
Copper Contributor
Posts: 52
Country: USA

Re: managing users on a remote data base

ACT 10 from the product disk with no updates
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: managing users on a remote data base

I'd upgrade to 10.03 - many sync issues addressed in 10.02 and 10.03

Must be done on ALL systems. Backup first

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: managing users on a remote data base

That change must be made at the publisher database.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: managing users on a remote data base