12-03-2008 06:10 AM
I am set up as a Standard user, but I work in the office and log directly into the database on the server. One of our sales directors is working in the office this week, and he is also set up as a Standard user, but he logs into the database version he has on his laptop - he has to periodically sync between his laptop and the server. When I log in, I can view records, change the address, etc., and add a new contact/company. When he logs in to his laptop, Andrew cannot change or add a new contact. If we are set up as the same level user, why can I add, update, or save, but he cannot? Is it because I log directly into the server and he does not? Or is there something else going on, because it does not make sense that I can add or change but he cannot.
12-03-2008 07:38 AM
12-03-2008 07:46 AM
12-03-2008 08:24 AM
To check the specific user rights, you need to be logged into the database as an administrator then you can check or change the user rights in Tools | Manage Users.
From your description, I suspect that you need to completely revamp you database setup including creating new remote databases for the remote users.
12-03-2008 08:28 AM
Again, could you be a little more specific - revamp the set up how? This program was installed and set up for us by a third party, who is no longer in business, and none of us are familiar with how to set this up, how to recreate the remote database or anything else.
12-03-2008 08:37 AM