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mail merge printing fails

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Copper Contributor
Posts: 91
Country: USA

mail merge printing fails

When selecting Write > Mail Merge > Printer, the print fails and Act! throws an error "The method or property is not available because a document window is not active"

 

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An Act! user since ACT! for DOS v1.0 (1988)
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Copper Contributor
Posts: 16
Country: India

Re: mail merge printing fails

Hi,

May i know the version of Act and are you accessing the database through browser?

There is a open defect for this issue on web version,which is identified on V 20.1
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Copper Contributor
Posts: 91
Country: USA

Re: mail merge printing fails

I'm running Act! Premium Version 21.1.187.0, Update 4 app on a stand-alone computer, not running the web version.
An Act! user since ACT! for DOS v1.0 (1988)
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Copper Contributor
Posts: 16
Country: India

Re: mail merge printing fails

Hi

Just checked on this and confirmed it is a defect on both pro and premium ( installed and cloud)
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Nickel Elite Contributor
Posts: 559
Country: Germany

Re: mail merge printing fails

Has been reported recently an has following number: GS-1968
Last working ACT! version is 20.0.
Andreas Schlesselmann
Melville-Schellmann GbR
Germany
www.melville-schellmann.de