10-27-2017 07:31 PM
I need to create a lookup that list all the contacts in subgroups under one specific group I created. I have one group and a bunch of sub groups and each sub group has one or more contacts. I would like to list all the contacts under the main group showing all the contacts from each of the subgroups. How can I do this?
10-28-2017 09:02 AM
If your are interested in the Parent Group dynamically updating its Membership as the Membership on the SubGroups change going forward, the best solution might be to:
1. Create a Contact Field called Group with a Multi-select drop-down picklist, and add that field to your Contact screen.
2. In that field for a given Contact, enter the Group name(s) that you would like that Contact to be a Member of.
3. For the Parent Group and its SubGroups, use the Dynamic Group Rule functionality to create a Group Rule defining membership (see http://kb.act.com/app/answers/detail/a_id/15301/kw/15301).
I hope this helps answer your question.