06-15-2012 04:38 AM
The 'last email date' shown does not reflect recent emails from RDB users. IE: A new contact's last email date equals 6/4/2012, but when I view the history, the RDB user sent an email on 6/11/2012. The history 'results' show 'E-mail sent" on 6/11/2012. This only affects a few contacts, but I can't figure out why or how to avoid this in the future.
I am also a RDB user, and all of my emails and 2 other RDB users show the correct 'last email' date.
Thank you, Judy - ACT! Premium 2011 Version 18.104.22.168, Hot Fix 6
06-15-2012 04:48 AM