04-20-2012 09:11 AM
I was hoping to get some real world feedback from users and integrators.
I have been an act user since 1989. So a big fan of the product.
We have a business with 4 people in one location, and 3 others remote.
We currently do not sync. But it would be nice to have a single database.
Many people I know at larger companies are using salesforce, and I do like a web based solution. More of us are working remotely, travelling with just an ipad or netbook, not a big laptop, etc.
I looked at salesforce, and found that converting the act database, with the history and notes is either not possible or not easy. Maybe there is a way I haven't found yet.
So I am looking at act web. I don't know if this is real, if they are behind this product. Are people really using it? Is it reliable? Act doesn't host it (say like salesforce hosts their own), so that has me wondering. Also, we have been a peachtree user for 13 years, and they had a web access product a bit ago, but pulled it.
Finally, several consultants for act told me that they would just have local databases that remotely sync. Which leads me to wonder if act web is really a supported viable solution that will be growing going forward.
Thanks for any feedback.
04-20-2012 03:55 PM
04-20-2012 04:56 PM
Thanks so much for the quick reply. Can you be more specific in what features are missing. I only need to enter data, and click on the email address to send email. It would be nice to attach documents as well, but I can understand it not doing that.
I don't want everyone working thru a citrix vm when they are not travelling. Travel is about 20%. The goal was to get a real time unified database.