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inserting files into email

Tuned Listener
Posts: 21
Country: USA

inserting files into email

are the technicans ever going to fix the bug where you can  insert a file into your email . i did the last hotfix and it is still not fixed .

 

it has only been about 9 months  like this   guess it is not critical to insert a file when you send an email  sorrry for the sarcasism but this is bad

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: inserting files into email

buckdawg,

I'm sorry to hear you are still experiencing this issue. If you are referring to the issue in the ACT! Email client where the option to attach a file is grayed out, that was fixed in the 2011 SP1 Hot Fix 3 update. I am not able to reproduce this issue with the latest update to 2011 installed.

 

Please to go to Help > About ACT! and verify the version you have installed. Also, please see KB Article 27440 for the latest hot fix (now HF4), which is cumulative and includes the email attachment fix (see info under what was fixed in Hot Fix 3).

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Tuned Listener
Posts: 21
Country: USA

Re: inserting files into email

t did the trick thanks