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incorrect currency symbol - ACT! 2013 Premium

Nickel Super Contributor
Posts: 397
Country: USA

incorrect currency symbol - ACT! 2013 Premium

Greetings, as I can do to change the currency symbol? for some reason when I add a product in the business opportunity I see an incorrect currency symbol

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thanks

Platinum Elite Contributor
Posts: 14,388
Country: Australia

Re: incorrect currency symbol - ACT! 2013 Premium

Nickel Super Contributor
Posts: 397
Country: USA

Re: incorrect currency symbol - ACT! 2013 Premium

Thanks Mike, Yes... is USD $ ... please look at the files that I leave this message ... I think we need a  HotFix for Latin America Installations.

We Hope communications from Sage ACT! support team

thanks

Nickel Super Contributor
Posts: 397
Country: USA

ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem

ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem ... If anyone knows of any response ...  Please let me know by email

the problem is that the currency symbol appears J$ (Jamaican Dollar) and really is only $


Thank you.

juan.otero@praxisol.com

Nickel Super Contributor
Posts: 397
Country: USA

Re: ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem

I have yet pending the issue of the currency symbol, the right is $ but when I upgrate from ACT! 2011 Premium to ACT! Premium 2013 was changed to J$ (Jamaican Dollar)   (Installing ACT! 2013 in any country in Latin America)

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem

Hello Juan,
I have submitted this as a potential program issue. Thank you for reporting this and we apologize for any inconvenience this may have caused.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Nickel Super Contributor
Posts: 397
Country: USA

Re: ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem

Thanks, we hope soon the solution to all our customers in Latin America.

 

Best Regards,

 

 

juan.otero@praxisol.com

Nickel Super Contributor
Posts: 397
Country: USA

Re: ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem

Note For all our consultants in Latin America .... We will be advising  you any news about it.

 

Thanks.

 

Juan Carlos Otero

Sage ACT! Specialist for Latin America.

WWW.PRAXISOL.COM

juan.otero@praxisol.com

 

......

 

Nickel Super Contributor
Posts: 397
Country: USA

Re: ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem

(NOV 5 2012)   Note For all our consultants in Latin America .... We will be advising you any news about it.

 

Thanks.

Nickel Super Contributor
Posts: 397
Country: USA

Re: ACT! 2013 For installations in Latin America we need to get a hotfix to correct this problem

No Andrew, when they print the quote -  it comes with the correct currency symbol ($) but the screen looks like J$ (Currency of Jamaica) this is happening on a client ACT! of México and one in Colombia   (ACT! Latin America Installation)