01-31-2011 09:54 AM
I'm having some wierd affects with attachments in the activites tab. If the attachment is a jpg or other image file, when a user click on it, the error is:
I looked at KB 13651. And tried both solutions with no change.
This error only comes up with image files, not pdf or doc.
So I found a work-around, to make the attachment a shortcut link, not a file. This worked great.
Only problem, when any users goes in after creating the link/shortcut, ACT somehow reverts it to an attachment and I get the same error. The attachment itself is called blahblah.lnk but the image is not the shortcut image anymore - it's the attachment image.
Also, does someone have a recommendation for a simple scan-and-attach-to-act-in-one-click type addon? Nothing additional, just scan and it goes to documents in ACT.
01-31-2011 10:14 AM
01-31-2011 10:18 AM
sure,12.0.409.0 hotifx 4
There was an error opening attachment. It may have been deleted by another user or it was created on a database that does not synchronize attachments.