09-17-2015 08:22 AM
I've been seeing some pretty impressive demos of the iOS version of MS Outlook and how it integrates right inside the app with Salesforce.com. Is this something that may eventually come to Swiftpage Act or is it unlikely given how little has been developed on mobiledevices to support Act?
09-17-2015 09:14 AM - edited 09-17-2015 09:15 AM
Thank you for submitting your post. I spoke with our development team and they are working to integrate Act! with both Outlook.com and Microsoft 365 with the launch of Act! v18, which is slotted for launch Late 2015.
09-22-2015 08:38 AM
So does this mean that there will be an Outlook Integration app/plug-in for Oultook on the desktop version as well? similar to what Salesforce.com have done?
Lastly, is there no way of getting the integration you speak of without upgrading to v18 given my and my business partners just recently purchased v17 Premium?
11-05-2015 03:43 PM
Can anyone on the team comment on the above two questions please?!? The lack of integration on mobile devices with Act is a huge misstep, especially with more and more providers offering better integration with Outlook, not just on the desktop but on mobile devices.
11-06-2015 07:32 AM
11-06-2015 10:26 AM
Salesforce uses an API of some sort on iOS devices so that in the Microsoft Outlook iOS app, you can simply swipe to the right on any email and it gets added to Salesforce. In fact, it allows you to open the contact record in Salesforce directly from the Microsoft Outlook app. It's extremely powerful. There must be a way for Act to provide the same level of integration on these mobile apps.
P.S - Nadella did a demo at the Salesforce conference demonstrating this which you can view here: https://www.youtube.com/watch?v=z-TO43AKMUQ Fast forward to around the 3:22 minute mark. He shows how to add an email to Salesforce and even open a contact record right from Outlook in Salesforce.
11-09-2015 08:24 PM
11-11-2015 07:12 AM