04-18-2008 12:56 PM
Can you open ACT! Web on the server - http:\\127.0.0.1\apfw
Can you get to the web server default page from your system - http\\IPorDomain (no \apfw)
How about from another machine on the same LAN as the server - http:\\IP\apfw
This would show if it's ACT! or your router
01-22-2009 05:28 AM
Having the same issue accessing Act! externally at http://126.96.36.199/apfw
It is one of our Agents and we only require access as our secretary cleans/dedupes/corrects entries in her spare time
They are adamant nothing is wrong on their end but that is not the case.
It was working one day then not the next. No server changes having been made...
07-09-2009 01:18 AM
Act Premium for Web v11.1
Regularly get missing images/buttons. Regularly get 403 errors.
Running on an WinPro machine with 5 external users. Removed firewall & anti-virus still having problems.
It all worked one day and then not the next.
A restart seems to give us a 6 hour break.
Any help please.
07-09-2009 04:18 PM
06-08-2010 09:57 AM
We obviously had this error, which looks like it has been resolved.
Our webserver (on which ACT PFW v11 runs) uses our main broadband in the office.
We use this broadband for internal machines (laptops etc) and for our phone system (VOIP).
Because we used this line for our phone system, we had it set up to maintain a minimum bandwidth for our phones - Quality of Service on our Router -.
It seems that the ACT server requires a minimum bandwidth otherwise it issues these 403 errors every now and again when the bandwidth dipped.
By implementing a dedicated broadband line for ACT, we have resolved these issues.
I would love it if Sage could have a check that clients can use to see if there is a bandwidth issue.