01-13-2011 01:47 PM
We only want to import our users' contacts to ACT! and we want the conacts on Outlook be the main contacts.
below is the Sync setting:
All the options for "ACT to Outlook" is unchecked. we only check "keep outlook contacts" and "add outlook contacts to ACT"
(this setting should put contacts from OUTLOOK to ACT, but any change on ACT should not affect OUTLOOK)
1. first we sync by using this setting, and use outlook contact "A" as a example.
2. we delete the contact "A" on ACT and we sync again "A" disappear on outlook ( that's not what we want, we want to keep outlook contact no matter what we do on ACT)
What I also Tried:
3. I tried to change diffrent infor on both A on Outlook and A on ACT. After sync, Outlook's contact overwrite ACT( that's right!)
4. I changed A' s infor on outlook and deleted "A" on ACT, after sync, the the modified "A" keeps on outlook.
We only want Outlook to overwrite ACT, ACT should not change anything on Outlook.
01-13-2011 02:07 PM
I believe if you want this option then you will need to use a 3rd party app from www.companionlink.com and not from within the default ACT! settings
01-15-2011 01:54 PM