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how can I tell what hot fixes or SPs are included in the version of ACT I have installed?

Copper Contributor
Posts: 33
Country: Australia

how can I tell what hot fixes or SPs are included in the version of ACT I have installed?

I have ACT! Premium 2012 Version 14.1.108.0 installed. I just realised there a bunch of hot fixes and service packs available.

 

How can I determine what is already included in what I have installed?

 

Thanks Smiley Happy

Bronze Super Contributor
Posts: 1,566
Country: United_Kingdom

Re: how can I tell what hot fixes or SPs are included in the version of ACT I have installed?

Go to Help|About Act!.

The Window will tell you exactly what Version, Service Pack and Hot Fix you have installed.

Eg. Act! Premium Version 16.0.291.0, Hot Fix 4
English (United Kingdom)

HTH

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Copper Contributor
Posts: 33
Country: Australia

Re: how can I tell what hot fixes or SPs are included in the version of ACT I have installed?

Thanks David. It just says;

 

Sage ACT! Premium 2012 Version 14.1.108.0

So I guess that means none of the hot fixes or SPs have been installed ...

Bronze Super Contributor
Posts: 1,566
Country: United_Kingdom

Re: how can I tell what hot fixes or SPs are included in the version of ACT I have installed?

Go to this KB:

 

http://kb.swiftpage.com/app/answers/detail/a_id/28507#install

 

It also tells you how to download and install the HFs too.

 

Let me know if that helps.


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
Copper Contributor
Posts: 33
Country: Australia

Re: how can I tell what hot fixes or SPs are included in the version of ACT I have installed?

Thanks David, that defintely helps.

 

Had I not read that KB article you linked to I would have applied updates to our remote clients without giving a thought to the server!

 

Cheers,

Kevin