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getradeditor is not defined

New Member
Posts: 2
Country: USA

getradeditor is not defined

Getting this error in FireFox version 30.0 and IE version 11 when trying to add a note to a contact: "getradeditor is not defined"

- Windows 8

- Sage ACT! Premium (Web) 2012 Version: 14.0.358.0

- the knowledge base article here: http://kb.swiftpage.com/app/answers/detail/a_id/28175/kw/getradeditor%20is%20not%20defined

references a tools menu, which I see, but I do not see "Default User Agent" even after I confirmed that I installed the plug in successfully.

 

Please help.

 

New Member
Posts: 2
Country: USA

Re: getradeditor is not defined

Chrome seems to work, although if there are line breaks in the notes (when copying/pasting) a '$0' is inserted rather than a line break.