failed to create quote
Hi All, I want to ask something about failing to create quote on my ACT. First of all, I used ACT! v20 latest update at Windows 10 - 64bit.
When I want to create quote at my opportunities it always show error "Unable to cast COM object of type" which is showed at my attachment bellow, I use Ms. Office 2016 with latest update too and run both programs as administrator.
the step I already do but didn't works is:
1. Uninstall Office and re-install it
2. Uninstall ACT! and re-install it
3. Uninstall both and install office first then ACT!
4. Uninstall both and install ACT! first then Office (which i don't see ACT! Add-in on my Ms. Word)
also I want to inform you guys, that there is ACT! Add-ins at my Ms. Word, 2 of them, but when I check it's box it's didn't work at all (when I reopen my Add-in tab, the ACT! Add-in un-check itself) I even already run my Ms. Word as Administrator. May I have some answer how to fix it?
The error message rings a bell...
Did you eventually do a "downgrade" from a higher Office version to an older one some time ago ( like from 2016 to 2013).
If yes, I have a solution ready here, but would have to translate it to English, so that's why I'm asking
