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exception encrypting act! encryption failed Act! 2006

db
Copper Contributor
Posts: 43
Country: Belgium

exception encrypting act! encryption failed Act! 2006

I have Act! 2006 Premium and XP. When I want to enter my login and my password, I have this message : "exception encrypting act! encryption failed"

But on other PC, I can enter in act! with my username and password.It's a main database.

 

Thanks in advance for your help

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: exception encrypting act! encryption failed Act! 2006

Hello db,

This may be due to one or more damaged files on that machine. You can do a manual uninstall and reinstall of ACT! to attempt to resolve. The instructions for this are in KB 15285.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: exception encrypting act! encryption failed Act! 2006