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error message on letter merge

New Member
Posts: 1
Country: United States

error message on letter merge

Using a standing ACT template...when I try to do a mail merge I'm getting an error message that says - "Interface not Registered. (Exception from HRResult: 0x80040155) Then the merge completes and I have my merged data from the contact record in the letter. Anyhow - how do i resolve this?

Bronze Contributor
Posts: 955
Country: Australia

Re: error message on letter merge

This is generally because a component of Word is not registered correctly. You could try the following which came from one of the Microsoft forums

 

Start, run, enter... type in the following command

REGSVR32 OLE32.DLL

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.