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emailing not possible

New Member
Posts: 12
Country: Switzerland

emailing not possible

Hi Act! Community


One of my colleague cannot send emails from act! If she click on the email address anything happens. Any ideas what could cause this issue? (Act14, Windows 7, Office 2010).


I verified her email settings and they are set like mine (2/3: email system: Microsoft Outlook etc.).


Thanks for any help


Silver Contributor
Posts: 1,820
Country: USA

Re: emailing not possible

two things come to mind.  1) try write, email and does the email message pop us?  Secondly, don't do it from the my record  ACT doesn't fill out the email address for the my record.

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